Everything your clinic does, in one place.

Give patients a downloadable .ics file so they can add an appointment to Google, Apple or Outlook calendar in one tap.

Post-visit surveys, patient birthday outreach, and reusable survey templates for your front-desk / customer-care team. A paid add-on billed monthly while active.

Send patients a pre-visit intake form by link; their answers land on the chart before they arrive, so the visit starts informed.

Post-visit discharge instructions with scheduled recovery check-ins (e.g. +3/+7/+30 days). Staff action due check-ins and can notify the patient; responses are recorded against the plan.

A points-based loyalty programme with tiers and per-patient referral codes. Earn and redeem points, and reward patients who refer others. Financial-incentive rules vary by market.

Flag bookings that fall on Vietnamese lunar holidays (Tết) and show the âm lịch date in the patient portal.

Segment patients by their CRM fields (lead source, customer type) and broadcast a message. v1 delivers in-app notifications and tracks audience + sent counts. External channels (email/SMS) require marketing consent per market.

Per-patient medication schedules with refill reminders. Enrol a medication with a refill interval; due refills surface on a worklist and a reminder notifies the patient and rolls the next due date forward.

Let patients check themselves in from a reception tablet or a QR code by entering their phone — arrivals show up live on the appointments board.

Recurring 'due for X' reminders — annual checkups, dental cleanings, vaccination boosters. Due recalls surface on a worklist and a notice notifies the patient and rolls the next due date forward.

Pull your clinic's Google reviews using your own Google Places API key, track your rating over time, and prompt happy patients to leave a review. Google Places availability varies by market.

Attach a one-click video consultation room to an appointment using Jitsi Meet (or Daily/Twilio when credentials are supplied).

Give each doctor a private subscribe link so appointments flow into Google/Outlook live, and let them import external commitments back as time-off so the app never double-books.

Send SMS appointment reminders via Twilio or SendGrid when an appointment is booked.

Send appointment confirmations and reminders to patients over Zalo, SMS (eSMS.vn, SpeedSMS.vn, Twilio, Vonage), and Telegram.

Send appointment confirmations and ZNS reminders through a Zalo Official Account.

Surface overdue invoices by age and outstanding balance and chase them with payment reminders. Stop-on-pay is automatic; repeat reminders are throttled. Consent/opt-out applies per market.

Per-doctor commission rules (percent of attributed revenue or per completed visit) with on-the-fly payout statements for any date range — visits, attributed revenue, and commission per provider.

Settle paid invoices through EU payment providers supporting SEPA, iDEAL, Bancontact and Klarna, logging each settlement.

Record clinic operating expenses (rent, payroll, supplies, COGS, utilities, marketing) and see a profit-and-loss view against the revenue already collected — income minus expenses, with a breakdown by category.

Accept invoice payments via MoMo and ZaloPay e-wallets (Vietnam's dominant wallets).

Let patients pay invoices online via Stripe and VNPay. Each clinic uses its own payment gateway, so money settles straight into your clinic's account.

Issue VietQR / Napas 247 quick-transfer QR codes for invoices and reconcile bank settlements.

Check BHYT eligibility and submit insurance claims to Vietnam Social Security (VSS/BHXH).

Verify a patient's chipped national ID card (CCCD) via NFC eKYC and auto-fill registration.

Reusable consent templates with patient e-signature capture, saved to the chart.

Verify a patient's European Health Insurance Card (EHIC) coverage eligibility at registration for cross-border EU care.

Record EU GDPR consent and data-protection metadata when a patient registers, with a configurable DPO contact and retention period.

Report notifiable diseases (by ICD-10) to Vietnam's Ministry of Health surveillance system.

Push and pull vaccination records to the National Immunization Information System / So suc khoe dien tu.

Push clinical encounters to the citizen electronic health record book (Sổ Sức Khỏe Điện Tử).

Verify a patient's national ID (Can cuoc cong dan) via VNeID eKYC.

Check patient insurance eligibility and submit claims via an X12 clearinghouse when a patient is registered.

Issue legally-valid electronic invoices via a GDT-approved provider (Viettel/VNPT/MISA) when billing.

Register prescriptions to the National e-Prescription Portal (Cong don thuoc quoc gia) and fetch dispensing status.

Link imaging studies to the patient chart via DICOMweb (QIDO-RS search and WADO-RS retrieval) and open them in a connected viewer.

Issue API keys so third-party apps can securely read clinic data over a REST API. Each key has a public id and a secret (shown once, stored hashed), is scoped to one clinic, and every request is audited. Disabling the plugin is an instant kill-switch. Endpoints: GET /api/v1/patients, GET /api/v1/patients/{id}.

Exposes patient charts as HL7 FHIR R4 Bundles (Patient, Encounter, Observation, Condition, MedicationStatement) so other EHRs and health-information-exchanges can consume records. Endpoints: GET /fhir/patients/{id} (staff), GET /portal/fhir (patient).

Build and (optionally) send HL7 v2.x ADT messages (admit/register/update) to hospital information systems over MLLP/HTTP.

Send laboratory orders to a Laboratory Information System and ingest results, supporting HL7 v2 (ORM/ORU) or FHIR payloads.

Prepare and track private health-insurance claims. Build an itemized claim for a patient, generate a printable claim packet to submit through the insurer's or TPA's portal, and track the claim status (submitted, approved, paid, rejected) on the chart. Vendor-neutral: the manual/export adapter needs no third-party API; real TPA/insurer API adapters can be added behind the same ClaimAdapter interface. Complements bhyt-insurance (public VSS) and x12-eligibility (US clearinghouse).

Connect to a Radiology Information System / PACS (DICOMweb QIDO/WADO or DIMSE), test the connection, and order imaging + ingest reports.

Export clinical data to a SMART on FHIR endpoint when a medical record is created.

Richer clinical terminology lookup for problems and labs (SNOMED CT and LOINC) to augment ICD-10, via a FHIR terminology server ValueSet $expand.

Send electronic prescriptions to pharmacies through the Surescripts network when a medical record is created.

Generate and exchange eHDSI cross-border patient summaries and ePrescriptions with national contact points (NCPeH) across the EU.

Track clinic stock — consumables, supplies and dispensable medicines — with an auditable receive/dispense ledger and low-stock alerts.

Sell prepaid bundles of sessions (e.g. 10 physio visits) and redeem them over time, with a clear remaining-balance and an auditable redemption ledger.

Book rooms and shared equipment for time slots without conflicts. Maintain a resource list, see a per-day schedule, and reserve resources (optionally linked to an appointment) with automatic double-booking prevention.

Turn low-stock signals into purchase orders: maintain suppliers, generate draft POs from items below their reorder level, and receive deliveries back into the inventory ledger. Builds on Inventory & Dispensing.

Shared task lists and shift-to-shift clinical handover notes. Assign and track tasks by priority and due date, and pass structured handover notes (optionally linked to a patient) between shifts with acknowledgement.

Print branded medical certificates, sick notes, referral letters and prescriptions.

Track clinic equipment, service dates and upcoming maintenance.

Injects a daily health tip into the patient portal and logs a friendly nudge whenever an appointment is booked.

Track pregnancy, delivery, postpartum, newborn care and immunizations as one clinical module. Turn it on for a clinic and patients get matching self-tracking in their portal — a pregnancy timeline with weekly milestones, gestational age and a weight log, all alongside the chart your team already uses.

A practice dashboard of revenue, visits, no-show rate and new patients over a date range.

Structured, per-specialty measures (dental, dermatology, pediatrics, OB/GYN, ophthalmology, physiotherapy, mental health) on a single framework — pick a specialty and capture its measures against a patient, with history.

Per-patient vitals over time with auto-computed BMI and abnormal-value flags.

Look up Vietnamese national drug database (DAV) entries with VND pricing and check interactions.

Keep ICD codes, medicines, equipment and your provider directory current by syncing from trusted reference sources — so your whole team always works from the same up-to-date catalogue.